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Job ID :
48299BR
Location :
Singapore - Pandan Crescent
:
Job Description

Key Responsibilities

  • To prepare Monthly Business Review (MBR), Quarterly Business Review (QBR) & Yearly Rebates Reports for Aggregation Account customer.
  • To attend sales inquiries through emails, phone calls, faxes and send quotations to customers within 24 to 48 hours.
  • To perform capturing and invoicing of orders within 24 to 48 hours.
  • Ensure proper documentation of all quotes and support key customers direct calls for delivery status request.
  • Follow-up all orders delivery status and update customer.
  • Go through Ariba, Sesami and Gebiz portal on inquiries to offer. Liaise with the respective Account Manager and assist in tender preparation and submission.
  • Print Out & record Purchase Order from ePO (including Gebiz POs)
  • Check and reply mails from enquiry.sg email address.

DETAILED Responsibilities

Daily

  • To prepare and send quotations (for inquiries without any part no. provided) to customer (including trading companies) within 24 to 48 hours.
  • To act as point of contact to support traders/reseller account.
  • To register traders/reseller profile as and when required in the Securimate system and work with Global Trade Compliance (GTC) team to ensure customer comply with all applicable laws (included in the Securimate software due diligence questionnaire process) before having any business transaction with them.
  • To answering incoming calls.
  • To perform capturing and invoicing of orders within 24 to 48 hours.
  • To review Gebiz ITT/ITQ inquiries and print relevant documents for submission as and when required after liaise with respective Account Manager.
  • Check and reply mails from enquiry.sg & ePO email addresses.
  • Print Out & record Purchase Order from ePO including Gebiz PO.

Weekly

  • To review Ariba and Sesami inquiries 2 times a week (every Monday and Wednesday) and print relevant documents for submission as and when required after liaise with respective Account Manager.
  • To follow-up and update customer orders delivery status.
  • To follow up on back order report status with purchaser and update the revised dates in the system.

Monthly & Quarterly

  • To prepare Monthly Business Review (MBR), Quarterly Business Review (QBR) & Yearly Rebates Reports for Aggregation Account customer based on the format required by customer.
  • To attend Aggregation Account customer business review meeting quarterly.

Others

  • To participate in trainings provided by company and continual upkeep of oneself by reading and understanding of products.
  • To promote product lines via cold calls, emails contacts, visits, exhibitions, conferences, seminars, presentation at sponsored events, etc.
  • To participate in trainings provided by company and continual upkeep of oneself by reading and understanding of products
  • To adhere to company‚Äôs policy and procedures
  • Handle various complain from customer or sales if any
  • To bring up the issues faced externally or internally and provide suggestion / solution for improvement


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