EXPLORE

Careers at ThermoFisher Scientific

Apply Now >>    
Job ID :
50297BR
Location :
US - California - Camarillo|US - California - Thousand Oaks
:
Job Description

Responsibilities:

  • Follows well defined procedures as outlined by Best Practices, SOP’s & work instructions. Takes direction from Site Supervisor/Manager (and Team Lead) regarding daily duties.
  • Makes decisions and utilizes available resources to meet customer requirements, independently.
  • Analyzes/maintains/reconciles various customer and Thermo Fisher reports to ensure customer and Thermo Fisher requirements are met.
  • Communicates with supervisor any customer issues or potential problems.
  • Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of site trainer and management team.
  • Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times.
  • Works effectively with a diverse cross-functional team.
  • Embraces Practical Process Improvement (PPI) methodologies.
  • Utilizes systems as required by job function.
  • Represents Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
  • Performs other duties as assigned by management.
  • Adhere to safety requirements.

Job-Specific Duties may include:

  • Serve as facility contact for supported labs
  • Partner with staff and EHSS for identifying and maintaining critical control devices
  • Control Temperature Chamber Management
    • Monitoring- address alarms, document temperature excursions, gather feedback for impact assessments
    • Cleaning - perform periodic cleaning/defrost of refrigerators and freezers
    • Sample Management- coordinate timely disposal of samples from refrigerators, freezers and stability chambers
  • Perform routine tasks including, but not limited to:
    • HPLC waste (including condensed water carboys, if applicable)
    • Lab debris drums
    • KF instrument waste
    • KF reservoir cleaning
    • Sharps containers
    • Glove disposal bins (specific to B29)
    • Any other waste that requires a hazardous waste label (Crucible waste, HIAC waste, etc.)
    • Hydrogen generator maintenance
    • Chemical waste disposal
  • Perform liquid nitrogen fills for Nuclear Magnetic Resonance spectrometers on a weekly or as-needed basis
  • Maintain and report program statistics and metrics decided upon by Thermo Fisher Scientific and Amgen
  • Support PPI, identify process improvement and time/savings opportunities within the lab support program, and provide stellar customer service as well as scientific support expertise

Minimum Qualifications:

  • Must possess a High School Diploma or equivalent and preferably an Associate’s degree at minimum.
  • 2+ years working in lab environment
  • Demonstrated verbal, written and presentation skills
  • 1-3 years of progressive relevant experience required
  • Displays a high level of confidentiality for both customer and Thermo Fisher Scientific
  • Must maintain Thermo Fisher Scientifics’ Four-I Values
  • Experience in laboratory setting or services preferred
  • Experience in GLP/GMP environment a plus
  • Proven excellence in customer service skills
  • Detail oriented, problem solver, promotes team environment
  • Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint)
  • Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
  • Must possess strong communication skills and customer focus to deliver excellent customer service including maintaining a professional appearance at all times.
  • Must possess the operating skills to use hand held scanners and learn to enter data in various systems as necessary.
  • Must possess strong analytical skills to reconcile various reports to ensure customer requirements are met.
  • Must possess the organizational skills to multi-task and meet deadlines as needed.
  • Must be able to use a computer and possess intermediate skills in Microsoft Office suite.

Working Conditions:

  • Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments
  • May be required to work independently within customer location
  • Extensive walking/standing may be required for 75-85% of the day
  • May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc.)
  • Must possess motor skills appropriate to the task
  • Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs.
  • May be able to use material handling equipment such as push carts and pallet jacks
  • Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves
  • Some areas require steel toe shoes, bump hats and/or safety glasses

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all of the duties and responsibilities associated with it.




Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Apply Now >>    
Join our Talent Community

If you're ready to make a difference in the world, you can do it here.

Join
Refer a friend

Already work here? Help us write our next chapter

Refer Now

SHARE

5 Reasons to Work at Thermo Fisher Scientific
View
Search Jobs by Map
Search