Careers at ThermoFisher Scientific

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Job Description
About Thermo Fisher Scientific
Thermo Fisher Scientific, Inc. is the world leader in serving science, with revenues of $18 billion and more than 55,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Supports SAP ECC and related software
  • Excellent Knowledge of Sales and Distribution/Trade Compliance and Materials Management (Logistics) techniques, methods, and tools. Subject matter best practices
  • Experience with interface to integrate with 3PL Third Party Logistics
  • Experience with Trade compliance tools
  • Supply Chain process knowledge
  • Good understanding of SAP product lifecycle management is an advantage
  • Knowledge of SAP Reporting capabilities, Business Objects
  • Develops process documentation for processes and procedures
  • Participate in Service Desk function to resolve user related support calls
  • Prepare and execute test plans for new functionality
  • Publish communication related to the deployment of new functionality
  • Translate user requirements into user requests and program specifications
  • Work with programmers to assure compliance to program specifications
  • Develop training outlines for end-users
  • Liaise with Divisional Management to understand direction within their functional area of responsibility
  • Monitor compliance with Service Level Agreements for site.
  • Maintain security in compliance with ThermoFisher Security directives.
  • Ensure compliance to Thermo Fisher IT Policies and Guidelines.
  • Proficient project management skills, utilizing recognized methodologies and frameworks
  • Travel can range from 25%-50%
  • Gather user requirements to develop solutions and alternatives
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs
  • Translate high-level information into details as well as summarize detailed information
  • Communicate and collaborate with users to analyze information needs and functional requirements
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Work with users to define concepts under direction of project leaders
  • Serve as the conduit between the user community and the software development team through which requirements flow
  • Develop requirements specifications according to standard templates
  • Liaise between the business, technology teams and support teams
  • Comply with company‚Äôs Global IT Policies & Procedures
  • Excellent knowledge of business processes and best practices
  • Knowledge of SAP in specified areas
  • 3-7 years of business experience in functional area
  • 2-4 years of SAP experience
  • Relevant technical certificates a plus
  • 4+ years of related technical work experience
  • Strong interpersonal and excellent documentation skills are a must
  • Able to assume and complete assignments independently
  • Ability to explain and champion technical concepts to a broad audience
  • Excellent customer service skills required
  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Strong project management skills and understanding of project management lifecycle
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Four year degree or equivalent work experience acceptable

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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