Careers at ThermoFisher Scientific

Key Duties and Responsibilities

• Position is approximately 70% sales and 30% administrative duties.
• Responsible for all service sales communication with prospective and existing clients in assigned territory.
• Responsible for assessing client needs and making product/services recommendations to meet the customer needs.
• PACUS subject matter expert for all Thermo Fisher Scientific internal customers.
• Based on customer needs will create competitive quote/proposals.
• Negotiate within discounting and approval guidelines to convert quotes into bookings.
• Consistently reach sales targets assigned.
• Call customers involving campaigns, promotions, leads and new product/serivces offerings.
• Develop a strong understanding of the products and services available for sale and the customer base to achieve sales and revenue growth.

• Build strong relationships with internal and external customers and become a resource for their future product and service needs.
• Responsible for improving work flow and time management in all aspects of the Service Sales organization (primarily on the PACUS sales group)
• SAP/BI point of contact for the Client Services Organization, working with SAP programmers to troubleshoot, debug, test and implement new and existing SAP solutions pertaining to service.
• Generate SAP report/queries
• Revision of variants in SAP when needed and documenting/updating and distributing instructions to Service managers regarding the use of BI/SAP reporting via SAP.
• Responsible for following up on open quotations with customers on behalf of the PACUS Sales Representatives, compile data and distribute to accounting for commission payment.
• Responsible for leading/participating in special projects as assisted (Lead Generation Program)
• Participate on PPI teams
• Update and revise monthly CMD Service Sales contact information as well as other organizational information.
• Working closely with the PACUS and Support Plan Service Sales Teams on the Lead Generation Program.

Minimum Requirements/Qualifications:

• 1 – 3 years of successful sales / experience selling services, apparatus or supplies.
• Minimum of 3 years of administrative experience.
• Fluency in MicroSoft Office Suite, experience with Visio is desired.
• First experience with SAP preferred
• Working knowledge of analytical instruments and general laboratory practices

Non-Negotiable Hiring Criteria:

• Language English and Second fluent Langua within the EMEA region
• Strong verbal and written communications skills
• Computer and Microsoft applications experience required
• Direct selling or Tele-marking experience preferred
• Strong interpersonal skills
• Ability to work independently and on multi-disciplinary teams
• Ability to develop and grow customer relationships to secure future and recurring business: