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Job ID :
47603BR
Location :
New Zealand - Auckland
:
Job Description

The Laboratory Consumables business category within the Scientific business unit represents a vast array of chemical and consumable laboratory items to our entire customer base within New Zealand. Segmented into chemicals, glassware, filtration, plasticware and laboratory supplies, our success is determined by strategic promotion and marketing of these products to our customer base.

As a product administrator working closely with our Product Management team you will be instrumental in ensuring that our products are correctly positioned and promoted and that our customers enjoy a trouble free experience when transacting with us.



Responsibilities:

  • Ensure the ERP system accurately reflects product descriptions, pack sizes and pricing
  • Work closely with Product Maintenance team to upload, discontinue, supercede and offer alternative products
  • Ensure eCommerce platform accurately reflects available products and descriptions
  • Administer timely response to supplier price changes, list pricing and negotiated special pricing ensuring that the ERP system is accurate
  • Create standard reports for product and customer performance and ad hoc reports as necessary and required by Product or Sales teams in the business category
  • Conduct Daily reviews of orders and backorders, proactively monitoring for opportunities to increase both sales and customer satisfaction
  • Assist the Product Management team in the production of go-to-market pieces, electronic promotions, catalogues, brochures and other collateral
  • Ensure the mPower site is current and complete for all Lab Consumables and Chemicals product lines
  • Work closely with Supply Chain, Customer Service, Sales and Account Managers and other business categories to support the Laboratory Consumables business
  • Work with the Product Management and Account Management team to resolve customer issues in a timely and efficient way

Requirements:
  • Bachelor’s degree in a scientific discipline or 3+ years laboratory experience
  • High degree of proficiency in Microsoft Office programs, in particular Microsoft Excel
  • Excellent communication skills both written and verbal
  • The ability to think outside the square
  • Previous experience in a sales/service administration role would be advantageous
  • Meticulous attention to detail
  • Ability to prioritize work
  • Strong organizational skills and time management capabilities


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