Careers at ThermoFisher Scientific

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Job ID :
Location :
US - California - Carlsbad
Job Description
  • Understand IT EAS Change and Release Management Process, and be able to follow the process and adhere to the process
  • Work with the ERP Community (Business Analysts, System Analysts, Developers, Project Managers, etc.) to ensure others follow the process
  • Design, develop, and maintain EAS Service Management websites on the new iConnect
  • Perform data analysis on Metrics (SLAs) and drive improvements for EAS Incident/Problem Management;
  • Work with Application teams to plan, prioritize, and drive incidents through closure;
  • Work closely with Change/Release team to feed incidents/requests/enhancements into change tickets;
  • Identify gaps and opportunities to provide better IT support for our customers;
  • Support/Coordinate the Post Implementation Reviews;

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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