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Job ID :
45665BR
Location :
China - Beijing
:
Job Description

Key Responsibilities:

  • Providing high-level technical support during the sales process and in the continued support of existing customers.
  • Working as part of a multi-disciplinary team including laboratory personnel, Key Account Managers, and Cellomics scientists.
  • Presenting technical pre-sales presentations, instrument training, completion of proof of principle experiments and feasibility studies, attending scientific conferences, managing demonstrations of our technology.
  • Providing training to current customer base and support to new and existing products.
  • Generating data suitable for inclusion in technical marketing materials.
  • Product support campaign of instrumentation products.
  • Other duties as assigned

Minimum Requirements/Qualifications:

  • Ph.D. in Cell/Molecular Biology with 2-3 years of industry experience about cell biology and imaging system, M.S. in Biology or Biochemistry and 3-5 years of industry experience about cell biology and imaging system.
  • Comprehension of cell biological processes such as cell cycle progression, signal transduction, angiogenesis, apoptosis, differentiation, or toxicology is a critical
  • Previous operation of related imaging instrumentation utilized in the cell biology is highly preferred (High content analysis products a plus)
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents is critical
  • Ability to write publications and scientific reports that conform to prescribed style and format is critical
  • cell culture and experience with cell based assays
  • Previous experience with fluorescence microscopy, imaging technologies, image processing techniques, and advanced laboratory instrumentation highly preferred
  • Previous experience in a sales and marketing environment is preferred
  • A strong background in direct customer support, customer support database technologies, call center operations and complaint handling
  • Fluent oral and excellent English writing skills;
  • Basic computer knowledge including Microsoft Office.


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