Essential Duties and Responsibilities:
Operations Technician 1 duties:
- Prepares samples or clinical agents for pickups, courier deliveries, and shipments.
- Works closely with managers to support customer inquiries, discrepancies, inventory maintenance and database updates.
- Responsible for using an inventory management system for data entry, sample tracking, and management of samples.
- Maintains files for validation of data and preparation of queries, reviews accumulated data for accuracy and prepares reports of information and sample data.
- Performs internal specimen consolidation and reorganization projects under the guidance of a Lead Operations Technician.
- Participates in process improvement activities.
- Receives, handles and inventories specimens of human, animal, and/or plant origin at temperatures ranging from ambient to -196°C, and having potentially hazardous properties.
- Assures compliance to cGMP parts 210 and 211 and company quality systems.
- Follows standard operating procedures (SOPs), facility safety guidelines, and Food & Drug Administration (FDA) requirements which may include compliance with cGMP CFR parts 210 and 211 where applicable.
- May prepare sample collection kits in accordance with Standard Work Instructions.
- May make deliveries to clients as required.
- May be required to travel to other facilities to meet business needs.
- Other duties may be assigned to meet business needs.
Basic Minimum Qualifications: The qualifications listed below are representative of knowledge, skill and/or ability. To perform this job successfully, an individual must be able to complete each essential duty.
- Requires ability to communicate effectively verbally and in written form.
- Requires ability to prepare reports using Microsoft Excel.
- Requires knowledge of Windows and Microsoft Word and possibly Microsoft Access.
- High School Diploma
- Prefer work experience with data entry, shipping/receiving and sample management.
- Prefer knowledge of methods to handle, process, and store specimens using a computerized storage and retrieval system.
- Prefer knowledge of Universal Precautions, general laboratory and quality assurance/control.
- Valid driver’s license and good driving record if required to transport material.
Certificates and/ or Licenses:
- IATA Dangerous Goods Training for Class 6.2 Shipping.
- Blood Borne Pathogens Training.
8AM to 5PM core hours with additional hours as required. May be required to work non-traditional work week or work hours.
Work Conditions/Physical Requirements:
- Ability to work in a cold environment with exposure to dry ice, liquid nitrogen cryogenics, hazardous and infectious agents, marked changes in temperature.
- May push/pull 600 lb liquid nitrogen dewars, and work from a platform ladder.
- Must use personal protective equipment and adhere to safety protocols.
- Must be able to lift and carry up to 50 lbs, and push up to 70 lbs.
- Must be able to process and handle materials frozen on dry ice (-78°C) or liquid nitrogen (-196°C) for up to 6 hours per day.
- Must be able to work in walk-in freezers or refrigerators periodically for up to 5 hours per day.
- Must be able to use a computer up to 6 hours per day.