Careers at ThermoFisher Scientific

Key Responsibilities:

Focus Areas

eSolutions strategic selling

• Responsible for making eBusiness solutions ubiquitously adopted in all customer segments across Thermo Fisher Scientific
• Analyze customer’s needs and identify drivers of purchase behaviours to increase online spend aggregation
• Responsible for selling the eBusiness value proposition enabling the delivery of Thermo Fisher Scientific’s portfolio to accelerate customer innovation and enhance productivity
• Possess a deep understanding of accounts and ability to develop trusted and valued relationships with major decision makers, clarify goals, and reach agreements
• Responsible for eBusiness revenue and customer experience including Supply Centers, B2B & B2C
• Consistently meet or exceed quota, revenue growth, customer satisfaction, and all other business metrics.

Strategic design, planning & execution

• Design and execute the strategy for growth, retention, and acquisition of eBusiness solutions including B2C, B2B and SC across Australia & New Zealand
• Help define, develop and own the eSolutions strategy including relationship, metrics, financial objectives, technical channel evaluations and demonstrations
• Co-author digital marketing and onsite merchandizing strategy and plan with key stakeholders including eBusiness, Market Development, Customer care and Regional Marketing to drive B2C channel growth

• Implement new B2B connections & execute mix optimization for existing accounts
• Implement new Supply Centers and mix optimization of existing Supply Centers sites

Forecasting, reporting & administration

• Provide robust monthly and quarterly metrics to forecast eSolutions opportunities and performance regularly and accurately
• Provide weekly project progress updates to eSolutions Lead
• Maintain accurate and detailed customer records in eWorkflow
• All other requested reports by due dates

eSolutions & Market Knowledge

• Analyze the local market, Life Sciences’ business, industry, and competitor trends.
• Develop and execute Sales eSolutions training program including sales tools and customer facing collateral to ensure consistency, impact, and excellence in delivering overall eBusiness value proposition

Cross Business Collaboration

• Drive implementation of eSolutions business strategy alongside global and regional commercial leadership
• Work closely with customer care, sales leads and account managers to develop account plans that include eSolutions as part of the strategic relationship

• Employ and embrace PPI as a means to improve the efficiency and effectiveness of Global eSolutions.
• Embrace and live Thermo Fisher values: Integrity, Intensity, Innovation and Involvement

Other duties

• May be required to perform other related duties as required
• Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment