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Job ID :
42020BR
Location :
Singapore - Marsiling
:
Job Description
  • Provide onsite scheduled preventative maintenance and repairs for instruments in Singapore and outside these areas as required.
  • Undertake product installation and operator training onsite in Singapore
  • Provide training and technical advice on instrument use, both in person and by telephone.
  • Proactively resolve difficult repairs by using LSG Service Escalation process and liaising with Service Specialists in the region or globally.
  • Proactively manage personal stock of spare parts and complete paperwork in a timely manner.
  • Provide an important link between customers and LSG Sales and Marketing teams.
  • Discuss LSG Service Products with customers, and provide leads to the team as required.
  • Participate and provide feedback to projects and initiatives to improve Service quality.
  • Other duties as may be reasonably required from time to time


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