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Job ID :
42287BR
Location :
China - Beijing
:
Job Description

Job description

• To provide quality technical support to ensure that customers receive accurate advice on product selection and usage; technical troubleshooting and resolution of technical complaints.

Main Responsibilities:

•Respond to customers' inquiries regarding of custom DNA oligo synthesis service and custom Sanger’s sequencing service over phone or in written manners.

•Resolve customers' complaints in a technical nature.

•Serve as a customer liaison and being responsible for promoting and maintaining positive customer

relations.

Requirements:

  • Master or above of Biology, majored in molecular biology are preferred;
  • Good knowledge and hands-on experience of PCR,qPCR are preferred;
  • Hands-on experience of NGS,EMSA,FISH would be plus.
  • Experience of custom DNA oligo synthesis service and custom sequencing service are preferred.
  • Proven ability to digest large amounts of new and complex technical information in a short time;
  • Good command of communication and presentation skills;
  • High energy, team player and the ability to work under pressure.
  • Initiative, self-motivated, open-minded and detail-oriented
  • Fluent in written English.


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