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Job ID :
51095BR
Location :
China - Shanghai
:
Job Description

Key Responsibilities:

  • Map out annual internal training plans for Service Department and facilitate the course delivery.
  • Maintain updated curriculum database and training records.
  • Be the contact window of global/factory training departments, to ensure local training events well aligned and recognized.
  • Market available training to employees and provide necessary information about sessions.
  • Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
  • Use known education principles and stay up-to-date on new training methods and techniques.
  • Design, prepare and order educational aids and materials.
  • Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
  • Gather feedback from trainers and trainees after each educational session.
  • Partner with internal stakeholders and liaise with experts regarding instructional design.
  • Host train-the-trainer sessions for internal subject matter experts.
  • Manage and maintain in-house training facilities and equipment
  • Promote technical knowledge sharing by designing and developing appealing programs.
  • Manage Technical Support Team Website.

Minimum Requirements/Qualifications:

  • Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role.
  • Hands-on experience coordinating multiple training events in a corporate setting.
  • Extensive knowledge of instructional design theory and implementation.
  • Adequate knowledge of learning management systems and web delivery tools.
  • Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).
  • Familiarity with traditional and modern job training methods and techniques.
  • Experience with e-learning platforms.
  • MS Office proficiency.
  • Advanced organizational skills with the ability to handle multiple assignments.
  • Strong communication, presentation and documentation skills in both English and Chinese.

BS degree in Education, Training, HR or related field is preferred.



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