Excellent written and oral communication skills are required. Must demonstrate judgment, tact and diplomacy in dealing with internal and external customers as well the ability to handle confidential and/or proprietary information.
Requires knowledge of corporate operations and product line. Job encounters recurring and routine work situations with occasional variations from the norm. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instruction on new assignments. Accuracy is required in performing all functions of this position.
Initiative and organization skills are extremely valuable to ensure good customer service. Must possess self-motivation, enthusiasm, and positive attitude and perform as a team player. Must have the training and ability to operate, set up, maintain, and trouble shoot various types of office equipment according to equipment and SOP manuals. May serve in various teams according to business needs.