Job Title: Customer Service Representative
Requisition ID:
When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $17 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
RESPONSIBILITIES:
EXPORT
- Quotes
- Freight estimations from couriers
- Order management
- Dispatching of order
- Sending of waybill docs to customer
OXOID ORDERS
- Do cover sheet on letter head with special prices of all orders
- Receive confirmations check prices and items against our order
- Acknowledgements check against order what is coming in and expiry dates
- Back order list for sales and manufacturing
- Mega freight costing and give to finance
- Wednesdays receive invoices and packing lists check against acknowledgements do cover sheet and mail to megafreight and copies to finance
MICROBIOLOGICS
- Check items against print out within customer service
- Due to arrive check with FedEx
- Assist in processing orders when stock arrives
VENDORS
- Complete supplier data sheets updates
- Send via courier original documents
- Tenders and contracts
GENERAL ADMIN
- Quotes
- Invoicing - Checking Of Stock Availability
- COA’ s
- Check Credit References For Credit Applications
- Supplier Invoices
- Creditors
- Purchases of Company Consumables
- Update Special Price Lists
- Waybills
CUSTOMER ORDERS
- Invoices
- Labels
- Waybills
- Mail Letters of Collection to Couriers
INVOICING
- Assists Internal Sales with invoicing
- Switchboard during holiday leave of operator
Preferred Qualifications:
- Good keyboard, computer skills
- Excellent telephone management
- Good numeracy and communication skills
At Thermo Fisher Scientific, each one of our 50,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
