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Job ID :
52155BR
Location :
Costa Rica - Lagunilla
:
Job Description

Key Responsibilities:

  • Setting up new users and roles in the Concur System and new PA in the banking platform.
  • Quality assurance in the Audit process of expense reports performed by the T&E Analyst.
  • Monitor Service Now daily metrics for tickets assigned to the T&E Analysts.
  • Monitor general performance in the P-Card, Fleet and GAR processes.
  • Coordinate due process for Termination and Delinquency with the T&E analysts performing them.
  • Ad-hoc Concur Intelligence reporting.
  • Support in the Accounting reconciliation tasks for the SAE and Pay Extract
  • Contribute on special T&E projects.
  • Ensure that implemented internal controls are adhered to and provide proactive recommendations to changes in the internal control infrastructure where required
  • Monitor T&E policy compliance, communicate non-compliance issues to management, and address issues through training and process management.
  • Ensure VAT receipt collection and submission to processing team.
  • Assist with reconciliation of system data Workday, Concur, and ERPs.
  • Contributing in new cardholder On Line applications; issuing and cancelling cards; and resolving issues related to spend limits, declines, MCC restrictions, and fraud activity, and other card provider activities in accordance with company requirements.
  • Maintain employee master data on Concur to ensure all users have access to the system and costs are recorded accurately throughout Concur and ERP’s.
  • Be a strong advocate and subject matter expert in relation to expense submission process and general use of Concur.
  • Utilize Concur Inteligence Reporting to generate month-end reporting including corporate card accruals, ad-hoc and KPI data.
  • Assist in driving KPI improvements through training and business support activities.

Minimum Requirements/Qualifications:

  • Experienced with Concur, bank platform, call center ticketing tool
  • Advance Written and Oral English Language Skills.
  • Experience in a corporate setting a plus.
  • Ability to meet deadlines.
  • Must be detail oriented as well as exhibit strong organizational skills.
  • Experienced in coordinate teammates to achieve goals and SLA compliance.
  • Strong interpersonal, written and verbal communication skills.
  • Professional and customer focused with attention to detail.
  • Multitasking
  • Able to handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Ability to work cross-functionally with individuals and teams from different areas and countries.

Non-Negotiable Hiring Criteria:

  • Associates degree in Business administration, Accounting or related finance field is mandatory.
  • Advanced written and oral English Language Skills.
  • 1+ year specific travel and expenses experience.
  • Intermediate Microsoft Office Basics.
  • Professional and customer focused with attention to detail.
  • Need to be able to process large volume of information efficiently.
  • Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement.

This position has not been approved for Relocation Assistance.



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