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Careers at ThermoFisher Scientific

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Job ID :
52614BR
Location :
Singapore - Marsiling
:
Job Description
  • Provide on-site installation, validation and commissioning of instruments
  • Perform hands-on on-site troubleshooting, service and repairs
  • Provide high level technical support to external customers at their location
  • Provide on-site training to the customers
  • Interface with cross functional work teams such as field applications, customer support/services, product management and marketing/sales
  • Develop Service Technical documentation
  • Create and maintain service information in the company enterprise database
  • Timely and professionally handle field service calls and issues arising from the field service visits.
  • Timely complete and submit all required paperwork
  • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
  • Misc. other duties commensurate with the capabilities of a Field Service Engineer


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