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Job ID :
53289BR
Location :
United Kingdom - Paisley
:
Job Description

Key Responsibilities:

  • Perform website editorial activities including gathering and researching information that enhances the value of the HR1 Portal.
  • Work with local content owners to assist with the development of new content and review of existing content.
  • Co-ordinate content reviews, provide an assessment of quality and establish content inventories to catalog and organize online content.
  • Transfer content from training presentations and other sources into an easily consumable format on existing HR1 knowledge base article pages.
  • Seek out customers to gather feedback for portal content improvement and enhancement opportunities.
  • Work directly with content owners to determine web content project scope and specifications.
  • Edit content written by others and co-ordinate translation requirements.
  • Support the HRTS team with the continuous development of the HR1 Portal design and provide requirements to improve customer experience in the region.
  • Identify opportunities for self service offerings through our HR1 Portal and support related projects.
  • Conduct routine audits with defined content owners to ensure continued level of excellence in online content.
  • Conduct audits on cases to identify areas of improvement in overall process, existing online content, or identify knowledge gaps.
  • Manage the permission settings for our HR1 Portal.
  • Troubleshoot SharePoint issues within our case management system
  • Support analysis of Cardiolog analytics and work on search engine optimization.
  • Develop and maintain internal HR1 collaboration tools
  • Support the development and implementation of internal communication material specific to the Regional HR1 services.

    This position has not been approved for Relocation Assistance

    *IND-EMEA



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