Careers at ThermoFisher Scientific

Key Responsibilities:

• Responsible for ensuring proper functioning of all BioProduction equipment at customer locations.
• Carry out preventive maintenance visits to our customers in South Asia on a regular basis.
• Communicate effectively with the Commercial team on service activities and customer requirements.
• Provide on-site installation supervision, SAT support and customer training for correct use of installed equipment and related disposables.
• Develop/enhance customer relationships which will drive business growth in coordination with the South Asia Commercial team
• Ensure seamless integration of our equipment with control systems supplied by our Integrators.
• Provide in-house technical support and training for Customer Service, Commercial and Marketing teams
• Provide recommendations, and implementing measures, to improve equipment performance, product yield and quality in BioProduction processes.
• Working with the Field Application specialists and Commercial team to meet Customers process requirements utilising catalogue and customised Thermo fisher scientific single-use technologies.
• Coordinate with regional and global BPD Field service Engineers to ensure best practices applied at all times to enhance customer experience.

Minimum Requirements/Qualifications:

• A comprehensive understanding of Single-use equipment and its application in BioProduction processes.
• 3-5 years of work experiences in servicing equipment involving components such as load cells, frequency drives &process instrumentation.
• Bachelor degree major in Engineering in electronics, or instrumentation.
• Experience with Single-use Mixers, Bioreactors and/or Fermentors preferred.
• Should have knowledge of PLC controlled systems.
• Demonstrated ability to be effective in a globally matrixed organization
• Proven track record of diagnosing and trouble-shooting equipment related issues and developing appropriate solutions.
• Able to work independently with limited day-to-day management supervision.
• Frequent Travel will be required
• Excellent communication and interpersonal skills.
• Strong evidence of ability to implement and execute plans.
• Strong written and oral communication in English

Non-Negotiable Hiring Criteria:

• 3-5 years of work experience in servicing equipment in a single-use platform
• Bachelor degree majoring in Engineering, Electronics, Biology or related Life Sciences.
• Should have knowledge of PLC controlled systems.
• Demonstrated ability to be effective in a global matrixed organization
• Frequent Travel will be required
• Strong written and oral communication in English