When you are part of the team at Thermo Fisher Scientific, you will do important work, and you will be valued and recognized for your performance. With talented managers and inspiring coworkers to support you, you will find the resources and opportunities to make significant contributions to the world.
Under the direction of the Lead Depot Service and Pipette Calibration Technician, provide support
for the Repair, Preventative Maintenance and Calibration of Thermo Fisher Scientific and other
manufacturers mechanical and electronic Pipettes.
Provide Pipette repairs and preventative maintenance to all pipette
makes and models as requested by our customers, including but not
o Thermo Fisher Scientific
o Vista Labs
Communicate with customers on service subjects such as quotes, issues
found during repairs and updates to purchase orders based on approvals
by the customer.
Managing Work Orders in the CRM to ensure that work completed on a
customer asset is documented sufficiently to provide a service record for
Provide calibration support to the Calibration Lab for all makes and
models of pipettes, including support for ISO 17025 accredited
calibration certificates (ISO 8655).
Follow all applicable Standard Operating Procedures (SOP’s) and
Reference Standards associated with Depot Service and Calibration
Associate degree or 4 years work experience in an engineering related field
2+ years’ experience in a similar role
Ability to operate independently, with initiative, and good business judgment
Experience in customer engagement
Good computer skills including an understanding of Windows, Word, Excel and Access
Ability to learn and develop new processes within our CRM application (Salesforce.com
Experience, a plus)
Oral and written communications skills
Organizational and time management skills
Experience within an accredited (ISO 17025) Calibration Laboratory, a plus
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