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Job ID :
42749BR
Location :
South Africa - Johannesburg
:
Job Description

Job Title: Field Service Engineer, Materials & Minerals

Requisition ID: 42749BR

Location: Germiston

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $17 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Responsibilities:

Carry out field installation, commissioning, repair and calibration of all past and present Thermo equipment and systems in any location including other countries

On site training of customers in the use and operation of Thermo equipment and software

Telephonic assistance to customers with problems

Be on standby when required

In house repairs to customer equipment where possible.

Preparation for field work including :

Familiarization with the job

Checking out/testing adequate spares

Liaising with the client

Promoting Thermo equipment whilst in the field and giving feedback to the Sales Department

Going to site with Sales Engineers to evaluate installation/application requirements

Installation of all equipment sold by Thermo if qualified to do so.

Commissioning ,and testing of Thermo equipment

Repairing , including fault diagnosis, replacing ( down to components on occasion) equipment, servicing and re-calibration of instruments on site

Completing adequate work reports to enable timeous invoicing of work

Ensuring company vehicle is maintained in good condition

Assisting the service manager in any other Thermo Fisher related request when needed

Minimum Qualifications / Experience

Electronic Engineering Diploma or higher

3 Years Laboratory Instrumentation

Able to work without supervision

Knowledge of Laboratory equipment

Customer Service Experience

Laboratory equipment background

Willing to work when and wherever necessary, for as long as necessary to complete the job in hand

Good written and verbal communication skills

Computer literate

Able to install and setup computer hardware and software

Drivers license




*IND-EMEA



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