Job Title: Field Service Engineer, Materials & Minerals
Requisition ID: 42749BR
Location: Germiston
When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $17 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Responsibilities:
• Carry out field installation, commissioning, repair and calibration of all past and present Thermo equipment and systems in any location including other countries
• On site training of customers in the use and operation of Thermo equipment and software
• Telephonic assistance to customers with problems
• Be on standby when required
• In house repairs to customer equipment where possible.
• Preparation for field work including :
• Familiarization with the job
• Checking out/testing adequate spares
• Liaising with the client
• Promoting Thermo equipment whilst in the field and giving feedback to the Sales Department
• Going to site with Sales Engineers to evaluate installation/application requirements
• Installation of all equipment sold by Thermo if qualified to do so.
• Commissioning ,and testing of Thermo equipment
• Repairing , including fault diagnosis, replacing ( down to components on occasion) equipment, servicing and re-calibration of instruments on site
• Completing adequate work reports to enable timeous invoicing of work
• Ensuring company vehicle is maintained in good condition
• Assisting the service manager in any other Thermo Fisher related request when needed
Minimum Qualifications / Experience
• Electronic Engineering Diploma or higher
• 3 Years Laboratory Instrumentation
• Able to work without supervision
• Knowledge of Laboratory equipment
• Customer Service Experience
• Laboratory equipment background
• Willing to work when and wherever necessary, for as long as necessary to complete the job in hand
• Good written and verbal communication skills
• Computer literate
• Able to install and setup computer hardware and software
• Drivers license
*IND-EMEA
