Job ID :
42162BR
Location :
South Korea - Seoul
:
Job Description
Technical Sales Specialist, Affymetrix
Based in Seoul, Korea
Position Summary:
Technical Sales Specialist (TSS) is the primary interface with the customer in performing experiment consulting, demonstration, and troubleshooting of Affymetrix instrument. TSS assists customers with the use of the Affymetrix Systems and related technologies through both remote and on-site customer interactions.
Primary Duties and Responsibilities:
Based in Seoul, Korea
Position Summary:
Technical Sales Specialist (TSS) is the primary interface with the customer in performing experiment consulting, demonstration, and troubleshooting of Affymetrix instrument. TSS assists customers with the use of the Affymetrix Systems and related technologies through both remote and on-site customer interactions.
Primary Duties and Responsibilities:
- System technologies to be supported are: Hardware systems, Data analysis software, Molecular biology assays for quantitative and qualitative genomic analyses.
- Assist the sales team with pre- and post-sales activities at seminars and workshops.
- Contribute to group projects within the Sales team and/or Marketing team.
- Provide technical support to users and answer customer inquiries.
- Provide instructions on the use of our systems and related technologies with demonstrations and on-site training.
- Troubleshoot problems incurred by users.
- Design and delivery of formal training courses and participation in product pre-launch activities.
- Participates in trainings and trade shows.
- Participates in process and operation improvement opportunities.
- Responds to internal and external inquiries.
- Complies with company quality management systems, policies and procedures.
- Additional duties/responsibilities according to business needs.
- Participate to develop sales materials or marketing materials.
| Requirements: | Required | Preferred |
| Education: | Bachelor’s | Master’s or higher |
| Yrs of related experience: | 4-7 years | 4-7 years |
| Competencies: (skills, knowledge, abilities) | - Extensive experience with molecular biology techniques in research or clinical lab. - Extensive experience with the Affymetrix technology, applications and analysis software. - Strong written and oral communication. | - Extensive experience with molecular biology techniques in research or clinical lab is required in addition to extensive experience with the Affymetrix technology, applications and analysis software. - Written and oral communication. - Experienced presenter. - Teaching experience. |
| Licenses/Certificates: | NA | NA |
| Travel Requirements: | 60%-80% | 60%-80% |
