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Job ID :
43412BR
Location :
US - Michigan - Portage
:
Job Description

The Immunodiagnostics Division (IDD) develops, manufactures and markets complete blood test systems to support the clinical diagnosis and monitoring of allergy, asthma and autoimmune diseases. With 1,500 employees based in 25 countries worldwide IDD is the global leader in in-vitro allergy testing and also the European leader in autoimmunity diagnostics.

Position Summary:

Provide systems software integration to include system software support and upgrades, software programming and development in support of “state of the art” highly complex and fully integrated diagnostic automation systems used in hospitals and private laboratories.

Key Responsibilities:

  • Systems software validation and documentation, testing, troubleshooting, programming, performing software upgrades, recommending and implementing complete laboratory workflow automation process to laboratory personnel.
  • Must often interact and work with Field Service Engineers (FSE) to better improve systems performance through product support and software development. Including the creation of detailed instruction guides for software installations and/or corrections, and Standard Operating Procedures (SOPs). The Code of Federal Regulations governing these interactions may include: 21CFR 820.100 CAPA; 21CFR820.200 Servicing; 21CFR 820.70 Product & Process Controls; 21CRF 820.75 Process Validation; 21CFR 820.86 Acceptance Status; 21CFR 820.170 Installation; among others.
  • Handle complex mainframe interfaces, remote diagnostics implementation, Total Laboratory Automation (TLA) systems integration, and provide assistance towards customer and/or Field Service Engineers (FSE)
  • Provide onsite service/systems engineering training and support to Laboratory LIS/IT, BioMedical Engineering Technicians (BMET) or advanced operators
  • Implement and execute Systems Software Architecture Platform for current and future Phadia Laboratory Systems, and specifically larger commercial and regional laboratories, as well as key accounts
  • Develop turnkey scripting to simplify and standardize installation processes with different models of computer operating systems software for computer replacements and software upgrades to support Phadia Laboratory Systems
  • Implement and execute IDM Server/Client Architecture Platform for larger commercial/regional laboratories, and key accounts
  • Execute technical presentations and installations of Phadia LabCommunity, our Remote Diagnostics and Utilization Data Reporting System. Work closely with the customer IT/LIS, laboratory Director/Manager, Compliance officer, and Sales Account Executive
  • Systems software validation and documentation, testing, troubleshooting, programming, developing procedures for software upgrades
  • Evaluate/propose computer hardware architecture and system requirements based on the technical specifications of Phadia Laboratory Systems

Minimum Requirements/Qualifications:

  • Bachelor of Science degree in Computer Science or Computer Engineering with 1-3 years of work experience, preferably in Medical Devices.

  • The ideal candidate must be a self-starter with excellent communication and documentation skills with the ability to work in a fast-paced environment, and possess good technical presentation skills. The candidate must understand systems integration technology to include software, electrical/electronics, mechanical, and chemistry technology. The candidate should understand complete product life cycles, including software requirement specifications, software design and development, software testing, and software release and support.

  • The applicant must have strong competency in software programming languages in Microsoft Visual Studio C/C#/C++/Basic.NET Framework, programming and understanding Microsoft Access and SQL Database Architecture, and 3rd –party Report Generator software programming is a plus.

  • The applicant must have a strong competency within the Windows Platform, including Windows NT, Windows XP, Windows 7, Windows 10, and Windows Server 2008-2012. Knowledge around networking, Cisco devices, scripting, and batch files within Windows is preferred.

  • The candidate should demonstrate good judgment in customer relations, be patient, and able to work under pressure. Must have good communication skills and be able to interface with customers in a positive and professional manner. The applicant must be an analytical thinker with good engineering aptitude, as well as a professional work ethic.

  • Individual must possess a valid driver’s license and pass an in-depth background check.

  • Ability to Travel up to 50% of the time

Non-Negotiable Hiring Criteria:

  • Bachelor of Science degree in Computer Science or Computer Engineering with 1-3 years of work experience, preferably in Medical Devices.

  • The applicant must have strong competency in software programming languages in Microsoft Visual Studio C/C#/C++/Basic.NET Framework, programming and understanding Microsoft Access and SQL Database Architecture, and 3rd –party Report Generator software programming is a plus.

  • Ability to Travel up to 50% of the time

This position has not been approved for Relocation Assistance.

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $17 billion and approximately 50,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.




Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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