Key Responsibilities: (Bullets)
Create service notification received by CC or Wechat system timely and accurately Deal with equipment and cru mailbox Maintain master data in CC&SAP system Pick up customer call and provide necessary support, register the details info into call center system. Other task assigned by team leader
Minimum Requirements/Qualifications: (Bullets)
1、BS degree ,fluency with personal computers is required.
2、Preference will be given to those with laboratory working experience, or previous experience in operating Thermo Fisher’s instrument.
3、Must have the ability to work independently, interpersonal and listening skills.
4、Effective oral and written communication skills with both English and Chinese (Mandarin)
Non-Negotiable Hiring Criteria:
Related laboratory experience