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Job ID :
43423BR
Location :
Germany - Osterode
:
Job Description

Applications Specialist m/f
(Home based)

Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of $17 billion and approximately 50,000 employees in 50 countries. Our Mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity.

The Centrifugation Business Unit (BU) of Thermo Scientific is the global leader in Centrifugation Separation Science. Currently we are looking for a self-motivated, customer oriented Applications Specialist.

The goal is to achieve unsurpassed customer satisfaction by providing technical support/expertise to both external customers, field based sales, and internal team members (customer service, product management, R&D) on centrifugal separation. The ability to evaluate customer applications and recommend proper solutions to meet their protocol needs is essential to the role.

Key Responsibilities:

  • Market surveillance on new trends in centrifugation applications and corresponding disposables

  • Performance of application tests to support customer requests and problem solving with our products at customer sites / labs

  • Support the PMs in the creation of Marketing Specification for new products

  • Verification of new products during development projects and OEM projects

  • Validation Planning, usability testing and execution of new products during development projects

  • Beta Test planning and execution for new products during development

  • Development and Maintenance of the BU applications lab

  • Development and communication of product collateral (Smart Notes, Application Briefs, Articles, … )

  • Help in resolving customer complaints about the company and/or products provides feedback to management, quality and engineering regarding customer issues

  • Application Trainer for customer service, international teams and Distribution salespeople on new products and use of current products to achieve optimal separation

  • Performs other duties as assigned


Minimum Requirements/Qualifications:

  • Completed degree in Life Sciences, Biology, Molecular-Biology or an equivalent of a science background and related work experience

  • Demonstrate aptitude and learning ability to gain knowledge and mastery of product lines

  • Possess analytical, problem-solving and decision-making skills to provide effective solutions to customers, based on their needs

  • Communication skills to communicate fluently in English with customers and peers

  • Fluent in German and English (verbal & wrriten) is mandatory

  • Proficient with Microsoft Office (Excel, Word, Power Point), Outlook, and CRM software (Sales Force.com


At Thermo Fisher Scientific, each one of our 50,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

Interested?

We are looking forward to receive your application. Please refer to the above Job ID and include your salary expectations as well as your period of notice.

*IND-EMEA
*LI-KP1

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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