Careers at ThermoFisher Scientific

Position Summary

The HR Specialist is focused on delivery of the day-to-day activities of a country within the HR1 EMEA Shared Service Centre. S/he ensures quality of service and operational performance by working within the HRSS documented processes and working with appropriate metrics and dashboards. S/he provides will escalate questions and issues to the Region Lead on centre-supported services such as Benefits, Payroll, Fleet, HR policies & procedures.

Key Responsibilities

Deliver first line support for all HR queries across the spectrum of the employee lifecycle from new hires to employees leaving the business - including:

• All employee related administration for HR processes
• First line support for all HR system queries
• Delivery of service in line with Service Level Agreements
• Maintain information, resources, manuals and policies for assigned countries
• Deliver HR support in line with local employment legislation
• Ensure administrative compliance with local regulations and authorities
• Support local HR Generalist group with ad-hoc requests
• Benefits enrolment, initiate payments and processing e.g. Company Cars and Pension
• Payroll data collection, validation, submission and subsequent checking (The payroll delivery model can range from in-house, local, responsibility to an outsourced managed service operated by a local payroll vendor)
• Prepare and distribute payroll reports to internal and external customers
• Prepare all tax year end reports in accordance with country legislation
• Provide first line support for all payroll and tax relates queries
• Working within defined processes ensure all payments are successfully managed in a timely way (employee, third party and statutory)
• Support Finance with payroll enquiries related to general ledger payroll costs
• Vendor invoice review, validation and approval
• Company Car/Fleet administration covering new starters, leavers and renewals
• Production of HR management information as required
• Participate in business/ functional projects as required
• Responsible for the accurate filing and storing of employee data according to the respective data protection requirements

Minimum Requirements/Qualifications

• Prior experience working in a HR shared service centre
• Previous experience in Benefits, Payroll, general HR or customer services preferred
• Ability to interpret and communicate HR policies and procedures
• Ability to communicate and deliver excellent customer care via telephone and email is essential
• Process improvement skills (desirable but not essential)
• Service-oriented attitude and willingness to learn
• Possess good listening skills and patience to work with all types of employees
• Ability to maintain a positive attitude
• Individual should have high energy with the ability to organise/prioritise workload
• Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment
• Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint experience using a HRIS data base and reporting application
• Native language skills desirable

Travel

• Occasional travel required