* Act as a technical resource for Sales and Marketing
* Provide product marketing managers with applications advice, ensuring products are targeted well and the most appropriate product is sold in order to satisfy the customer’s needs and expectation
* Assist customers to utilize instrument and reagent systems both efficiently and effectively so as to maximize customer satisfaction as well as revenues for Life Sciences Solutions of ThermoFisher Scientific.
* Support the current and new customer base by resolving technical queries quickly and expertly either over the phone or by visiting a customer site
* Facilitate and co-ordinate product trials locally
* Identify market potential and develop new applications for new products and explore new opportunities by closely aligning with field sales and our customers
* Integrate with marketing, sales and support initiatives to drive reagents sales
* Ability to travel within the territory to carry out primary responsibilities.
* Excellent scientific skills in Bioinformatics and apply such knowledge in application support.
* Fluent in English speaking and writing.