Careers at ThermoFisher Scientific

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Job ID :
Location :
China - Shanghai
Job Description

Main Responsibilities

  • In charge of order package preparation and entry, follow up shipment and logistic arrangement.
  • Keep efficient communication with relevant departments to ensure a total smooth order-to-cash flow.
  • Take customer satisfaction as high priority, handle customer requests, inquiries and complaints in a proper and timely manner.
  • Generate sales report and make analysis upon request.
  • Answer 800 hotline inbound inquiries about product information, quotation, order status and complaints etc.


  • Bachelor degree in logistics, international trade or related majors. Minimum 5-6 years related working experience.
  • Good command of English and MS office, SAP and/or Oracle knowledge will be an extra advantage.
  • Detail oriented,well organized,positive and demonstrate strong accountability.
  • Good interpersonal and cross-function communication skill and teamwork mindset.
  • Quick adapt to new environment and can work under pressure.

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