Careers at ThermoFisher Scientific

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Job ID :
Location :
Japan - Tokyo
Job Description

Sales and Technical support of extruder and its relevant products business in Japan.

Central tasks:

 • Support and provision of technical service to prospective customers and users.
 • Execution of demonstration trial with extruder and its relevant products.
 • Preparation and presents technical assistance, consultation and problem solving to customers as necessary.
 • Product training at the customer's facility or in the laboratory, cooperation with the service team.
 • Providing solution against customer’s issue or owning latent problems.
 • Building a network of opinion leaders, recognizing and developing new areas of application for our products, taking into account current market trends, customer requirements and competitor information.
 • Planning and execution demo strategies for Japan markets in cooperation with sales management, product management in Germany and corresponding key customers.
 • Organization and coordination of sales support events such as user meetings, workshops, seminars and courses.
 • Participation in trade shows and congress.
 • Representation of the company and our values internally and externally.
 • Close co-operation with the colleagues in the sales and the service organization, also overlapping with other product groups, in order to guarantee a high customer satisfaction with the company Thermo Fisher Scientific.

Minimum Qualifications:
• Over 5 years’ experience in process instruments / extrusion / injection molding business
• Knowledge in the fields of Pharmaceuticals manufacturing (drug formulation), Materials Science and / or Polymer science, experience with various extrusion processes
• Knowledge and experience of Rheology business
• Teamwork in the virtual team and in complex matrix structures

• Secure IT and computer skills, experience with Sales Force Application, database, MS Office

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