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Job ID :
Location :
South Korea - Seoul
Job Description
Technical Sales Specialist, Real-Time PCR
Based in Seoul, Korea

Position Summary:
Technical Sales Specialist (TSS) is the primary interface with the customer in performing experiment consulting, demonstration, seminar and troubleshooting of Real-Time & digital PCR instruments.
TSS assists customers with the use of the Real-Time & Digital PCR Systems and related technologies through both remote and on-site customer interactions.

Primary Duties and Responsibilities:
  • System technologies to be supported are: Hardware systems, Data analysis software, Molecular biology assays for quantitative and qualitative genomic analysis.
  • Assist the sales team with pre- and post-sales activities at seminars and workshops.
  • Contribute to group projects within the Sales team and/or Marketing, FAS team .
  • Provide technical support to users and answer customer inquiries.
  • Provide instructions on the use of our systems and related technologies with demonstrations and on-site training.
  • Troubleshoot problems incurred by users.
  • Design and delivery of formal training courses and participation in product pre-launch activities.
  • Participates in trainings and trade shows.
  • Participates in process and operation improvement opportunities.
  • Responds to internal and external inquiries.
  • Complies with company quality management systems, policies and procedures.
  • Participate to develop sales materials or marketing materials.
  • Additional duties/responsibilities according to business needs.
Required Qualifications:
  • Extensive experience with molecular biology techniques in research or clinical lab is required in addition to extensive experience with the Real-Time PCR technology, applications and analysis software.
  • Minimum 4 years’ experience with Real time PCR
  • Good oral and written communication skills in both Korean and English are required
  • Good presentation and communications skills
  • Teaching experience.

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