Careers at ThermoFisher Scientific

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Job ID :
Location :
Australia - Scoresby
Job Description

Key Responsibilities:

Focus Areas

eSolutions strategic selling

  • Responsible for making eBusiness solutions ubiquitously adopted in all customer segments across Thermo Fisher Scientific
  • Analyze customer’s needs and identify drivers of purchase behaviours to increase online spend aggregation
  • Responsible for selling the eBusiness value proposition enabling the delivery of Thermo Fisher Scientific’s portfolio to accelerate customer innovation and enhance productivity
  • Possess a deep understanding of accounts and ability to develop trusted and valued relationships with major decision makers, clarify goals, and reach agreements
  • Responsible for eBusiness revenue and customer experience including Supply Centers, B2B & B2C
  • Consistently meet or exceed quota, revenue growth, customer satisfaction, and all other business metrics.

Strategic design, planning & execution

  • Design and execute the strategy for growth, retention, and acquisition of eBusiness solutions including B2C, B2B and SC across Australia & New Zealand
  • Help define, develop and own the eSolutions strategy including relationship, metrics, financial objectives, technical channel evaluations and demonstrations
  • Co-author digital marketing and onsite merchandizing strategy and plan with key stakeholders including eBusiness, Market Development, Customer care and Regional Marketing to drive B2C channel growth
  • Implement new B2B connections & execute mix optimization for existing accounts
  • Implement new Supply Centers and mix optimization of existing Supply Centers sites

Forecasting, reporting & administration

  • Provide robust monthly and quarterly metrics to forecast eSolutions opportunities and performance regularly and accurately
  • Provide weekly project progress updates to eSolutions Lead
  • Maintain accurate and detailed customer records in eWorkflow
  • All other requested reports by due dates

eSolutions & Market Knowledge

  • Analyze the local market, Life Sciences’ business, industry, and competitor trends.
  • Develop and execute Sales eSolutions training program including sales tools and customer facing collateral to ensure consistency, impact, and excellence in delivering overall eBusiness value proposition

Cross Business Collaboration

  • Drive implementation of eSolutions business strategy alongside global and regional commercial leadership
  • Work closely with customer care, sales leads and account managers to develop account plans that include eSolutions as part of the strategic relationship
  • Employ and embrace PPI as a means to improve the efficiency and effectiveness of Global eSolutions.
  • Embrace and live Thermo Fisher values: Integrity, Intensity, Innovation and Involvement

Other duties

  • May be required to perform other related duties as required
  • Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment

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