Careers at ThermoFisher Scientific

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Job ID :
Location :
China - Shanghai
Job Description

Roles &Responsibilities

  • Provide customers total solutions and technical support of immunology research
  • Prepares and presents seminars to wide array of audiences
  • Present the technical support to customers and distributors
  • Provides troubleshooting support to customers and resolves customer issues in the field or by phone/email.
  • Reports on technical trends going on in the territory by relating customer concerns and issues to the appropriate internal partners.
  • To identify customer opportunities, needs and requirements and communicate opportunities to sales force;
  • Application oriented business development;
  • To provide the best service for Key customers;


  • Master or PhD degree major in immunology or the equivalent knowledge and industry/functional experience.
  • Extensive experience with immunology techniques in research lab is required in addition to extensive experience flow cytometry, applications and analysis software.
  • Good presentation, interpersonal and negotiation skills, excellent communication skill to deal with the scientific communication with customers
  • Experience in a customer-facing role and/or providing technical and scientific presentations to a variety of audiences is strongly preferred.
  • High energy, team player and the ability to work under pressure
  • Initiative, self-motivated, open-minded and detail-oriented
  • Fluent in both oral and written English.
  • Regular travel is required

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