Job ID :
India - Mumbai
- Prepare and deliver technical presentations explaining products or services to customers and prospective customers
- Maintain expert level of product knowledge and application.
- Articulate technology and product positioning to both business and technical users.
- Provide design and specification development support to customers and channel partners.
- Clearly understand and convey customer requirements to the business unit and provide the right solution for the application.
- Collect and document competitive intelligence
- Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Provide regular status of ongoing projects and future projects to the India management and business unit.